Privacy Choices

Delete learning data

In the app, open the Settings tab, expand Account, and select Reset all data. This deletes local decks, cards, progress, quests, and energy state; resets the theme; and keeps your selected language and completed-onboarding preference. Uninstalling the app also removes local app data, subject to your device backup settings.

In builds with usage analytics, Reset all data also clears your analytics preference and identifier and stops collection. Resetting or uninstalling does not delete events already received by PostHog. Copy your Analytics ID before resetting or uninstalling if you want to request deletion of those events.

Optional usage analytics

In enabled iOS or Android builds, open Settings > Privacy & support > Share usage analytics. Analytics is off until you choose to allow it. You may decline without losing learning or Pro features. If this control is absent, this PostHog integration is not enabled in your build; this does not change the separate advertising or subscription services described in the Privacy Policy.

Updated builds ask you to accept the expanded analytics notice again before sending onboarding/feature counts, AI-generation results, ad playback/reward results, and paywall/purchase/restoration outcomes. These events do not include your learning content, photos, prompts, receipts, payment details or exact spending amounts. No activity from before consent is backfilled, including your first onboarding.

In updated builds, unsent events are saved locally for offline retry, with a limit of 500 events and approximately 512 KB. Events older than seven days are discarded when the app next processes its queue; records may remain while the app is closed or in device backups. Turning analytics off or using Reset all data clears the active queue and prevents further delivery. Already received events require a separate deletion request. Earlier enabled builds use a memory-only queue.

Turning the switch off stops future analytics collection and discards pending on-device events. Already received events are not automatically erased. Your previous Analytics ID remains visible locally for privacy requests. Enabling analytics again creates a new identifier, so save the previous one if needed.

For access or deletion, email support@memoraft.io with the subject "Memoraft Analytics Privacy Request" and the Analytics ID displayed in the app. Include earlier IDs if you saved them. Do not send card content, receipts or passwords. We use the identifier to locate relevant events and may request limited verification where necessary.

Changing Ad Privacy Choices, Apple's tracking permission on iOS, or device advertising controls on Android does not change this analytics preference. Withdrawing analytics consent does not cancel a subscription.

Advertising privacy choices

Controls depend on your installed build and its enabled ad providers. In builds using the local Unity rewarded-ad notice, open Settings > Privacy & support > Ad Privacy Choices and turn ads off to withdraw an active opt-in. The row is visible while that opt-in is active and may be absent if you have not opted in, the choice has expired, or you already withdrew it. Ads remain off in those cases; you do not need to enable ads to refuse them.

In builds using Google consent management, Ad Privacy Choices revisits the Google privacy-options form where applicable. The control is kept available when required or when the app cannot yet determine that it is optional. Its presence does not mean AdMob is currently serving ads. If a required control or form is unavailable, keep ads off and contact us using the address below.

Withdrawing a local Unity opt-in blocks new ad requests in that flow. Close any open ad, then fully close Memoraft to stop a native ad SDK that has already started. Withdrawal does not recall data already sent or automatically delete provider records. Your local opt-in is valid for up to 30 days; changing your mind does not remove core learning or purchased Pro features and does not change your separate usage-analytics choice.

In Unity LevelPlay builds, Advertising age range is also available under Settings > Privacy & support. Answer truthfully; this choice is stored locally for eligibility checks and remains valid for up to 365 days. Selecting an age range is not consent. The current rollout does not start rewarded ads for unknown-age or under-18 users. Reset all data clears learning data but does not currently remove the separately saved advertising age and consent records.

In iOS Settings, you can also open Privacy & Security → Tracking to change whether apps may request tracking permission. On Android, search device Settings for Ads or Advertising ID to find the available advertising privacy controls; names vary by device and Android version. The current Unity LevelPlay flow requests non-personalized ads, sends supported sale/sharing opt-out signals, and disables advertising-ID access through the SDK control. Network, device, ad-interaction, and diagnostic data may still be processed; these settings do not make ads anonymous. For Unity's policy and provider privacy-request options, see https://unity.com/legal/game-player-and-app-user-privacy-policy.

California and U.S. state opt-out

Depending on the provider and ad-serving mode, Google or Unity advertising services may qualify as sharing or targeted advertising under some state laws. Use the applicable in-app Ad Privacy Choices control and your device's advertising privacy controls to opt out. The current Unity LevelPlay flow requests non-personalized ads and sends supported sale/sharing opt-out signals; you can also withdraw your local ad opt-in as described above. You may email us with the subject “Privacy Opt-Out.”

Access, correction, deletion, and appeal

To request deletion of data associated with Memoraft, email support@memoraft.io with the subject “Memoraft Data Deletion,” describe the data to delete, and tell us the jurisdiction where you live. You can also request access or correction through this address. Because Memoraft has no account system, we may have little data we can reasonably link to you. We may ask for limited information to verify a request and will never ask for your Apple or Google Account password. If we deny a request, you may reply to appeal where applicable.

We delete data we can identify and are not required to retain, including eligible support records and pseudonymous service records. On-device decks and progress must be deleted using Reset all data. AI-usage counters normally expire after about 35 days and Pro-status caches after about five minutes. OpenAI abuse-monitoring logs may remain for up to 30 days. Purchase and security records may be retained to meet legal obligations or prevent fraud; any applicable exception will be explained in our response. See our Privacy Policy for full retention details.

Authorized agents

An authorized agent may submit a request for you. We may ask for signed permission, confirmation directly from you, or other legally permitted proof of authority.